
Better heat.
In good hands.
Heat pump repairs, servicing and installation
across Dorset, Hampshire and Wiltshire.
Part of Heatfix Services Ltd.
Whatever the season.
Whatever you need.
From a system that needs attention to a home ready for something new. Find your starting point.
Get your comfort back.
A fault code. A cold house. Hot water that isn’t hot. Start with a clear diagnosis and a conversation about the right repair.
Explore repairs↗Servicing & maintenanceKeep it working well.
Give your heating the attention it deserves. Discuss routine maintenance, performance concerns and the needs of your system.
Explore servicing↗Installation & replacementPlan your next chapter.
Considering a heat pump or replacing an existing unit? Begin with your home, your heating system and a properly considered plan.
Explore installation↗Tell us the symptom.
We’ll take it from there.
You don’t need to diagnose your own heat pump. Select what you’re noticing and we’ll help you prepare the right enquiry.
Tell us when the problem started, whether it affects heating, hot water or both, and any controller message.
Start this enquiry ↗Leave covers, electrical components and refrigerant work to a suitably qualified professional.

his boiler engineering career.
Modern heating.
Experienced hands.
Heat Pump Fix is part of Heatfix Services Ltd, run by Terry White.
Terry has been a boiler engineer since 1997 and has worked extensively throughout the heating industry. That experience shapes a practical approach: understand the system, explain the options and put your home first.
Your corner
of the country.
Heat pump enquiries across Dorset, Hampshire and Wiltshire. Share your postcode to confirm coverage and visit availability.
Can I contact you about my make of heat pump?+
Yes. Tell us the manufacturer, model and the type of system you have. We’ll confirm whether we can help with your particular equipment and work required before arranging a visit.
Does a fault mean I need a replacement?+
Not necessarily. The fault, condition of the equipment and availability of suitable parts need to be considered first. Contact us with any controller message and a description of the symptoms.
How often should a heat pump be serviced?+
Follow the maintenance schedule for your specific make and model. Get in touch with the equipment details and last service date to discuss what is due.
Can you help with high running costs?+
Contact us about comfort or performance concerns. Controls, settings, the heating system and the building all affect performance. Savings depend on the system and circumstances; a fixed reduction cannot be promised.
Can you come out today?+
Please call to check current availability. An enquiry does not reserve a visit, and a same-day appointment cannot be guaranteed.
How much will the work cost?+
The equipment, fault and proposed work affect the price. We’ll discuss the scope, visit arrangements and costs before you decide to proceed.
A warmer home
starts here.
Tell us what’s happening, where you are and the make of your heat pump. We’ll discuss the next step and visit availability.
07773 332006 ↗[email protected]Message on WhatsApp ↗